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- Disclaimer
Introduction
Welcome to the website of VFS Global Services Pvt. Limited (here in after for the sake of brevity referred to as VFS Global). VFS Global is the service provided by VFS GCC LLC in Middle East.
Visa applicants and users are urged to read the Disclaimer Policy, User Terms and Conditions and the Privacy Policy. The use of this website and services provided by VFS Global are subject to acceptance of the same by the visa applicant/user. VFS Global provides logistic and visa process facilitation services to visa applicants/users applying for UK visa and is responsible only for the following:
- Receiving from visa applicants completed visa application form, supporting documentation (collectively, the "Documents") and the applicable fees, and returning the passports upon receipt to visa applicants across the counter in person or by courier to an address provided by the visa applicant on the visa form or to such identified point of delivery as determined by VFS Global.
- Submitting of the Documents to the British Embassy in Abu Dhabi, on behalf of the visa applicants.
Visa applicants are urged not to approach or use services of unauthorized persons, entities and touts. Visa applicants are also advised against divulging any information relating to payment receipts, passport particulars and related details to any third persons. Visa applicants alone shall be responsible for any resultant consequences and may also become liable for appropriate prosecutions and liabilities.
User Terms and Conditions
Notwithstanding anything to the contrary, the British Embassy reserves the right to ask for further documents, information and material to assess the applications and in its own discretion decide on the basis of such information, material and documents submitted or furnished.
The grant or refusal of a visa is the sole discretion of the British Embassy. VFS Global is neither involved in the process nor is it liable for any decision nor is it responsible in any manner whatsoever for any delay in processing or granting or rejecting the visa as this is the sole prerogative of the Embassy.
While VFS Global takes every reasonable care and precaution in handling and delivering the Documents of visa applicants, VFS Global shall not be responsible for any loss or damage to the documents including passport/s (“Documents”), for any reason whatsoever or in any manner howsoever. Further, VFS Global shall not be responsible in any manner whatsoever to any visa applicant/s for any Documents lost in transit by accident, theft, natural calamities (acts of God) or any other reason outside the control of, or not arising out of any willful act or default by VFS Global. VFS Global does not warrant or guarantee the delivery of the Documents, material or information as a visa applicant may require, but will extend and provide services to the extent and to the points as notified and communicated to a visa applicant.
The access and/or use of the www.vfs-uk-bh.com is at the discretion of VFS Global and use by anyone may be restricted or terminated by VFS Global at anytime.
VFS Global may engage third party entities such as courier companies for the movement of Documents between the visa applicants and the Embassy. The visa applicant agrees and accepts that the courier acceptance and delivery service through which the documents are received or returned to users by VFS Global is operated by a third-party. VFS Global does not control or operate such courier companies or their services, neither does it control nor operate any facility/ service provided by such courier companies.
VFS Global expressly disclaims any and all liability for any delay, loss or damage caused to the visa applicant/user in the event that such visa applicant/user’s Documents are delayed/misplaced/lost/damaged by the courier company, whether such delay/misplacement/loss/damage results from negligence, accident or any other cause whatsoever. In no event shall VFS Global and/or its representatives be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever due to such delay/misplacement/loss/damage of the Documents, including but not limited to the visa applicant’s passport. It is understood that courier services are arranged only on the request of visa applicant/s and VFS assumes no obligation for the same. Applicants remedy, if any will be only against the courier company and the visa applicant/s consents to the same. Without prejudice to the aforesaid, the total liability of VFS Global, if any in the event any Documents are lost or damaged in transit, is limited/restricted to the reimbursement of the amount of the actual fees charged by the Embassy/ Consulate of that country or such competent authority, for the replacement of a lost/damaged passport through the normal passport application procedure. Such reimbursement of the fee amount will be made by VFS Global to a visa applicant only on the presentation by the visa applicant of a valid proof of payment.
By using the services available from the domain and sub-domains of the Site, the visa applicant /user agrees to the following terms and conditions, including those available by hyperlink (the "Agreement" or "User Agreement") with VFS Global and the website/s of its affiliate/s, joint venture partner/s, agencies, subsidiaries and clients. If you reside outside India, you are contracting with VFS Global Services Pvt. Ltd., its affiliate/s, joint venture partner/s, agencies, subsidiaries and clients and agree to be bound by the terms and conditions herein. If you have any questions, please contact our helpline at 00973-17215538.
Before you proceed to use the services provided by VFS Global and its affiliates, joint venture partners, agencies, subsidiaries, and clients, you must read and accept all terms and conditions in, and linked to, the User Agreement, Disclaimer Policy and the Privacy Policy to be able to proceed further to utilize the services provided by VFS Global Services Pvt. Ltd. VFS Global strongly recommends that, as you read the User Agreement, you also access and read the linked information
Do not use the Site if you cannot or are barred from entering into legally binding contracts or you are under the age of 18 or are temporarily or indefinitely suspended or prohibited from or accessing or using this or the linked sites as may be applicable; By accepting the User Agreement, you agree that your use of VFS Global website and websites related and linked to VFS Global Website will be governed by the user agreement/s, Disclaimer and privacy policies posted on that website/s with such changes and modifications as may be made from time to time.
PROHIBITION AGAINST UNLAWFUL USE
While accessing or using www.vfs-uk-bh.com, the user will not:
- Post any content or items in an inappropriate category or areas on the Site nor post any material in whatsoever form, on the Site for any purpose other than the normal purpose for which the Site is intended
- Violate any laws, third party rights, or policies of VFS Global . The user shall not hide or spoof his/her IP address or intentionally or bounce his/her communications through any intermediate computers. The user shall also not alter the logs upon gaining access;
- Interfere with the technological operations of the Site or attempt or manipulate the content or material on Site or of any other user or users;
- Post false, inaccurate, misleading, defamatory, or libelous content including personal information;
- Use any robot, spider, search engine, scraper or other means whether manual, automated, mechanical, electrical or electronics either existing or that may be invented or discovered to access the Site and/or to do any of the acts mentioned above for any purpose other than the normal purpose for which the Site is intended;
Additionally, user agrees not to:
- Take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on VFS Global ’s infrastructure;
- Interfere or attempt to interfere with the proper working of the Site or any activities conducted on the Site; or
- Bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the Site.
- Do or take any action that may undermine the feedback or ratings systems, such as displaying, importing or exporting feedback information of the Site or for using it for purposes unrelated to VFS Global ;
- Access or attempt to gain root access, use any manual, mechanical, electrical or electronic means, computer programs, exploits, hacker tools, or scripts, software or hardware tools, search engines either existing or that may be invented either directly, indirectly or through any contrivance to change, modify, post, violate, misuse, abuse, erase, hack, distort, slow down, configure any system, website, to work for them, or to cause denial of services to other users or on other computers or down the Site or its user features;
- Send, post, plant or distribute viruses or any other technologies that may harm VFS Global , or the interests or property of users;
- Copy, modify, or distribute content from the Site and/or VFS Global 's copyrights and trademarks
- Harvest or otherwise collect information about other users, their details, or any information relating to any other user’s passport details, email addresses, etc.
In case of any unlawful, illegal or prohibited use, the user shall be liable for action under Indian and local applicable laws as amended from time to time.
LIMITATION OF USE
Without limiting other remedies, VFS Global may at its sole discretion or at the advise or under the directions of its clients limit, suspend, terminate temporarily or permanently, disable or prevent a visa applicant/user from accessing/making use of its service, prohibit access to its website/s, remove hosted content, and take technical and legal steps to keep user/s off the Site if VFS Global thinks that the user is or is attempting to resort to abnormal usage or abuse, creating problems, potential or otherwise or possible legal liabilities, or is not acting consistently with the normal usage.
CONTENT LICENSE
When the visa applicant/ user provides VFS Global content which shall include personal information of user and audio signals / video images of the visa applicant/user captured at the VFS Visa Application Centre (User Information) and/or stored in CD/DVD and made available to the Embassy/High Commission when required, the visa applicant/user hereby gives consent to VFS Global for using the all such Information and/or storing such User Information and making available to the Embassy/High Commission when required and grants VFS Global a non-exclusive, worldwide, perpetual, irrevocable, royalty-free and sub licensable right to exercise the copyright, publicity, and database rights the user has in the User Information, in any media known now or in the future. Visa applicant gives full consent VFS to capture audio signals / video images at the Visa Application Centre, transmit and stream the same on real time or quasi real time basis, store and/or make available recordings of such audio signals/video images on CD/DVD format or any other medium to any place whether in India or otherwise in any mode for purposes relating to the visa facilitation process.
VFS has taken necessary steps to implement and maintain security practices and procedures to protect User Information from unauthorized access, damage, use, modification, disclosure or impairment. VFS has in place suitable protection mechanism and guidelines for usage, retention and protection of User Information against unauthorized access, disclosure or abuse..
DISCLAIMER OF WARRANTY
While VFS Global makes and strives to provide secure and continuous connectivity and internet access, VFS Global, the Embassy/Consulate and/or its clients shall not be responsible or liable to a visa applicant/user for any loss or consequential damage, including among other things, any loss of dates obtained, time, data or information furnished or entered on the website or the application forms, etc which may, among other things, have occurred as a result of any events or acts leading to interruptions in internet connectivity, transmission of signals, server breakdown, systems crashing, hacking, servicing and any other events or acts.
Visa applicant/user agrees not to hold VFS Global responsible for other users' actions or inactions, including acts or things as a result of which there may be loss of connectivity, loss of dates and/or loss of data furnished.
Further, while secure and continuous access to the service is sought to be provided, VFS Global does not guarantee continuous or secure access to its services and operation of the Site, as the same may be interfered by numerous factors outside the control of VFS Global. Accordingly, to the extent legally permitted, VFS Global excludes all implied warranties, terms and conditions. VFS Global is not liable for any loss of money, time, goodwill, or reputation, or any direct, special, indirect, or consequential loss or damages arising out of the visa applicant/user’s use of its website.
INDEMNITY
The visa applicant/user agrees to indemnify and hold VFS Global, its officers, directors, agents, subsidiaries, joint venture partners and employees, harmless from any claim or demand, including reasonable attorneys fees, made by any third party due to or arising out of the breach of this Agreement, or violation by the user of any law of any country or the rights of a third party.
NOTICES
Except as explicitly stated otherwise, legal notices shall be served on VFS Global’s authorized agent at: VFS GCC LLC P. O. Box: 114100, 103, Aghaadir Building, Kuwait Street, Dubai (U.A.E.) and to the visa applicant/user at: the email address and/or address provided to VFS Global during the online registration process. Notice is deemed given 24 hours after an email is sent. VFS Global may issue legal notice by email or to the address provided during the online registration process.
LAW AND FORUM FOR DISPUTES
This Agreement shall be governed in all respects by the laws of the UAE as they apply to agreements entered into and to be performed entirely within Bahrain between its residents, without regard to conflicts of law provisions. The user agrees that any claim or dispute he/she may have against VFS Global including but not limited to those that may arise from the use of this website or services provided by VFS Global must be resolved by a court of competent jurisdiction located in UAE to the exclusion of all other courts.
VFS Global is located VFS GCC LLC P. O. Box: 114100, 103, Aghaadir Building, Kuwait Street, Dubai (U.A.E.). If the user resides outside Bahrain and accesses the Site, the services are offered by VFS Global subject to the user’s acceptance of the jurisdictional terms and conditions. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be severed and the remaining provisions shall be enforced. In its sole discretion, VFS Global may assign this Agreement.
Headings are for reference purposes only and do not limit the scope or extent of such section. VFS Global’s failure to act with respect to a breach by a user or users or others does not waive its rights to act with respect to any breach, subsequent or similar breaches. VFS Global reserves the right to take action as it may decide, or advised and or as directed by its clients.
VFS Global may at any time amend this Agreement/part thereof by posting the amended terms and conditions on the Site. Except as stated elsewhere, all amended terms shall automatically be effective as at the time of accessing the website and using the services. This Agreement sets forth the entire understanding and agreement between the user with VFS Global with respect to the subject matter here of.
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