Visa application centre
	Public holiday closures
	Feedback and complaints
	Security information
	Data Protection Act

Visa Application Centre

Address VFS UK Visa Application Centre 23 Floor, West Tower, Bahrain Financial Harbour, Manama, Kingdom of Bahrain Location Map Email info.ukbh@vfshelpline.com (Email replies are provided in English only) Helpline number 00973-17215538 00973 17215589 (local rates apply) Sunday to Thursday 08:00-15:00 Advice is available in Arabic and English.

Parking: Free parking is available in the mezzanine floor in the Harbour Mall. Operating hours: Sunday to Thursday 08:00 to 15:00 Passport collection: Passports can be collected between 15:00 - 16:00 only during operating days. Please check the progress of your application before coming to the visa application centre through our online tracking service, by phoning our helpline or by using the optional SMS service. If you need to travel or collect your passport urgently please ask to speak to the visa application centre manager. Operating hours during Ramadan: Sunday to Thursday Application submission: 08:00 to 13:00 Passport collection: 13:00 to 14:00 Customers with disabilities:

Public holiday closures

The UK Border Agency in Bahrain and the visa application centre will be closed on the following dates in 2012:

Date Day Holidays 2012 1 January Sunday  New Year Day 5 February Sunday Prophet's Birthday* 8 April Sunday Easter 9 April Monday Easter 1 May Tuesday Labour Day 5 June Tuesday Queen's Diamond Jubilee 19 August Sunday Eid Al Fitr* 20 August Monday Eid Al Fitr* 28 October Sunday Eid Al Adha* 29 October Monday Eid Al Adha* 15 November Thursday Hijri/Islamic New Year 25 November Sunday Ashora* 16 December Sunday National Day* 25 December Tuesday Christmas Day 26 December Wednesday Boxing Day

* Date may move by one day according to Moon sightings


Feedback & complaints

If you want to provide feedback or complain about the service that you have received at a VFS visa application centre, please see the Feedback and complaints page on this website.


Security information:

All applicants and their belongings entering the visa application centre will be subject to a security search. Separate facilities will be made available for ladies.

For security reasons the following items will not be permitted inside the visa application centre or stored on the premises:

	All battery operated or electronic items such as cameras, audio/video cassettes, compact discs, MP3s, floppies, laptops, or portable music players.
	All bags such as travel bags, back packs, briefcases, suitcases, leather, jute or cloth bags and zip folders. Only a plastic bag containing your application and related papers will be permitted.
	Sealed envelopes or packages.
	Any inflammable item such as matchboxes/ lighters/ fuel.
	Any sharp objects such as scissors, pen knives or nail filers.
	Weapons or weapon - like objects or explosive material of any kind.

Data Protection Act

The Data Protection Act prevents the UK Border Agency and VFS from providing information about an application to anybody other than the individual visa applicant or their authorised representative.